Last week I attended the 2009 National Education Conference for SGMP in Louisville, Kentucky. Like all trade shows this year, attendance was down by nearly half, and of those about three times as many attendees were suppliers compared to buyers. The meetings world has not stopped, however, and I continue to meet customers who renew their licenses and new prospects who want to make their operations more efficient.
Online Registration Presentation
Thursday morning, I spoke on "Online Registration for Government Meetings" with about 60 planners. Below are the slides that I presented.
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Thursday, May 21, 2009
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2 comments:
I was one of those 60 in attendance and I can say that in general it was thought provoking to get the big picture of Registration and its evolution to Online Registration. The conference that I play a role in coordinating each year has seen its share of faxes and has gone the route of online registration since 2005. We have come a long way and our volunteers seem tohandle our online registration with minor issues. We have not automated our credit card processing and are still needing to maximize our efforts at collecting registration data and interpreting that information to our benefit. This session was helpful for me by allowing me to better gauge the areas that need to be developed in order to improve our level of online service.
I was one of those 60 in attendance and I can say that in general it was thought provoking to get the big picture of Registration and its evolution to Online Registration. The conference that I play a role in coordinating each year has seen its share of faxes and has gone the route of online registration since 2005. We have come a long way and our volunteers seem to handle our online registration with minor issues. We have not automated our credit card processing and are still needing to maximize our efforts at collecting registration data and interpreting that information to our benefit. This session was helpful for me by allowing me to better gauge the areas that need to be developed in order to improve our level of online service.
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